Terms and Conditions

Terms & Conditions at Complete Pet Services

All payments for dog walking are to be paid in full at the end of every week, only cash or cheque is acceptable.  Cancellation fees do apply so please take a look at Complete Pet Services Pricing page.

For housesitting, cat feeding services and any other block bookings such as horses, a deposit of 30% is required – this is non refundable. The monies due thereafter should be paid on the day of departure.

Dog grooming cancellations will be charged at 50% if less than 48 hours notice is given.  We will always try to ensure we can rebook to the next available appointment.

While every effort is made to ensure the animal’s comfort and well being, Complete Pet Services holds no responsibility for loss, illness, injury or death whilst in its care. In the event of any veterinary assistance all invoices will be charged to the animals owner.